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Passengers

Using your ticket

 

How to use my ticket?’’


If you purchased an electronic ticket, you will receive an email with your ticket in PDF format. You should print it and take it with you on a trip. 

Documents which you should show while boarding if the electronic registration was passed:

  • passport (or any ID, which was mentioned in the ticket details);
  • e-ticket (we strongly recommend to print it).

Documents which you should show while boarding if electronic registration wasn't passed:

  • passport (or any ID, which was mentioned in the ticket details);
  • boarding pass (you should change your e-ticket on this boarding pass at the railway ticket office).
    Note: If you purchased a paper ticket, you will have to collect an original copy of the ticket that we've purchased for you before boarding the train. 
     

    Can I use a copy/notarially attested copy of my passport to board the train?’’


    According to the Russian Railways terms, the original identification document is required to board the train. Any copy cannot be accepted instead of the original document.

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